Delivery of orders is carried out throughout Russia by SDEK.
Shipping
Delivery by courier for Moscow and MO
Delivery for individuals:
The cost of delivery by courier to your home or office for individuals is 150 rubles.
For legal entities:
For legal entities, the cost of delivery by courier is calculated after the order has been agreed with the manager.
To other regions of Russia
For individuals and legal entities:
The cost and terms of courier delivery to other regions of the Russian Federation are calculated automatically and require adjustment by the operators of the online store. The exact terms and cost of delivery operators will notify you when ordering.
Delivery to the point of issue orders
Delivery for individuals:
The cost of delivery to the points of issue orders is calculated automatically when ordering and depends on the delivery address and weight.
For legal entities:
The cost of delivery is calculated after the order is agreed with the manager.
Payment
Cash on delivery
Card Online
Card upon receipt
Additional Information
Financial documents are sent with the order.
The weight of the weight goods ordered in the “Basket” is indicated approximately. The exact weight of each position is established in the process of order formation (the total weight of all goods ordered by weight is taken into account). In each position of the weighed goods, there may be an error in the up or down direction so that the total weight corresponds to the total weight of the weighed goods in the “Basket”.
The weight on the sticker / label / label is indicated taking into account the error of the weights used.
Purchase returns
Before you pay for the order, you can inspect the goods received and make a purchase decision. You can cancel the order before making the payment. If the goods have already been delivered to you, but you have decided to refuse it, you do not need to pay shipping costs.
Return of goods after payment is carried out on a general basis and is governed by the legislation of the Russian Federation.
Only the foodstuff of the IMMEDIATE quality should be returned:
- Unsuitable for intended use;
- Defective;;
- Goods with a defect (ie, in violation of the mandatory requirements for the product);
- Not relevant to the description on the site;
- Expired;
- Goods delivered to the Customer with damaged packaging;
- Food products of good quality after making the payment can not be returned or exchanged.